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Errors

Use this page to find and resolve appointments that failed to sync. It lists every appointment in the faulted state, so an administrator knows exactly what needs attention.

API permissions

The view is split into three tabs - Dynamics, Exchange, and Webhook - one per connector family. Each tab shows only the failures from that connector type, so you can work through one integration at a time without juggling filters.

Details

Click the magnifying glass icon to drill into a faulted appointment. The details page summarizes the appointment's info, the connectors assigned to it, and the list of transactions with their statuses.

API permissions

When the last transaction of a connector did not succeed, you can retry it with the button inside that connector's transactions grid.

API permissions

Archive

If a failure is safe to ignore, archive the appointment. Archive every failed appointment at once, or archive a single one with its scoped button.

Retry

To retry failed appointments straight from the list view, click the button.