License

Every Dime.Scheduler instance runs on a license: a unique value that defines which features the customer can use and the thresholds that apply to them. You can check the current status at any time on the about page inside the app.

What is being licensed

Every license type ships with all features out of the box and free of charge, except for a handful of optional modules. What differs between license types are the thresholds. For example, the Enterprise subscription lets you work with hundreds of resourcesResourceAn entity that can carry out work - a person, vehicle, tool, or room - that you schedule on the planning board., while the Starters license caps you at a limited number. The same applies to the number of location-tracked resources and Exchange calendars.

Four modules can be added to the standard license at extra cost:

• Exchange connector
• Basic map
• Advanced map
• Field Service Optimizer

The Field Service Optimizer unlocks the Vehicle Routing Problem solverSolverThe optimizer that assigns and sequences a set of tasks across a set of resources automatically, weighing skills, travel time and availability. It is a licensed module and produces a proposal, not a change., which assigns and sequences appointmentsAppointmentA task scheduled to a resource for a specific period - the scheduled instance you see on the planning board. across a set of resources. Without the module the solver features stay hidden. See Application Setup > Preview for the settings that switch them on.

Because third-party vendors are involved, these modules carry different licensing conditions. The details fall outside the scope of this documentation, so reach out to our sales team for more information.

Remediating license violations

Dime.Scheduler continuously checks whether the application still meets its license conditions. If an administrator adds a 101st resource while the license caps you at 100, for instance, your ERP partner may reach out, at Dime Software's request, to invite you to upgrade to a higher edition.

To check the current license status, open the about page. To resolve a violation, see the resource setup docs. The fix is straightforward: bring the number of resources back below the threshold, or upgrade to a higher edition.

• For the plannable resources on the planning boardPlanning boardThe main graphical scheduling surface where dispatchers drag tasks onto resources across a timeline., you can temporarily check the Do not show field for a selection of resources.
• For the synchronization with Exchange, you can temporarily turn off the Exchange Integration Enabled field.
• For the basic and advanced map, you can temporarily turn off the GPS Tracking Enabled field.