Appointments
The transactions list is the integration's view: every call, in order, across all appointments. This page flips that around. It is the appointment's view: every appointment in the tenant, with a click-through to the transactions behind it. When a planner says "what is the state of this booking with the back office?", this is where you answer them.
The list is sorted by most recent activity first, so the appointments most likely to need attention float to the top.
Drilling into an appointment
Click the magnifying glass icon on a row to open the appointment detail page. It pulls together everything Dime.Scheduler knows about the booking from the integration side: the appointment's basic info, every connector that has been wired up for it, and the full list of transactions per connector with their statuses.
When the last transaction of a connector failed, that connector's grid surfaces a retry button. Use it for one-off retries when you have just fixed the underlying problem (a back-office permission, a stale credential, a temporary outage) and want to push the appointment through again without waiting for the background retry job.
Where transactions come from
The Source column on each transaction tells you what triggered it:
- Service - the regular planning flow. A planner moved or created the appointment on the board.
- Website - an administrator (probably you) clicked the retry button.
- Timer job - the background retry job picked the appointment up automatically.
For the full picture of how retries are scheduled and when they give up, see the transactions overview.