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Resource event deltas

The Resource event deltas page lists calendar events the Exchange connector observed on a resource's mailbox but could not align with an existing appointment in Dime.Scheduler. Each row captures what was seen in Exchange so that administrators can decide whether the gap is expected, a sync timing artefact, or a real divergence that needs to be reconciled by hand.

Open it from the Exchange section of the navigation, or visit https://app.dimescheduler.com/resourceeventdeltas.

Layout​

The page is split into two panes:

  • Left - a list of resources that have one or more recorded deltas. Pick a resource to load its delta history. The splitter between the two panes can be dragged to widen either side.
  • Right - the delta grid for the selected resource. Empty until a resource is selected.

Columns​

ColumnDescription
StartStart date and time of the Exchange event.
EndEnd date and time of the Exchange event.
DeltaRaw description of what the connector observed, rendered in monospace so that timestamps and identifiers line up cleanly.

All columns are filterable - text on Delta, dates on Start and End.

Actions​

Each row has a delete button on the right. Removing a row clears that specific delta from the history; it has no effect on the underlying Exchange calendar.

When deltas appear​

A delta is recorded when the bidirectional sync encounters a calendar event that does not correspond to a known Dime.Scheduler appointment for that resource. Common causes:

  • The resource (or someone on their behalf) created an appointment directly in Outlook.
  • An appointment was deleted in Dime.Scheduler while the matching Exchange event lingered.
  • A sync ran during an in-flight change and observed a transient state.

Recurring or expected deltas - for example a personal calendar block that the resource keeps in their mailbox - can be left alone or removed in bulk from this page.