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Reference

Glossary

The core Dime.Scheduler vocabulary in one place. These terms are used consistently across the documentation.

Action URI
A dynamic link, populated with fields from a task, job or appointment, that opens an external system in one click.
API key
A credential that authenticates calls to the Dime.Scheduler API. The preferred way to integrate over the deprecated JWT flow.
Appointment
A task scheduled to a resource for a specific period - the scheduled instance you see on the planning board.
Appointment template
A set of extra fields added to the appointment card, scoped to source types, so planners can capture data beyond the defaults.
Assignment
The link between an appointment and a resource. An appointment can carry several assignments when more than one resource works on it.
Bidirectional synchronization
Two-way data flow between Dime.Scheduler and a back-office system: work comes in, scheduling decisions go back out.
Capacity
The amount of working time a resource has available in a given period, used to spot over- and under-planning.
Category
A visual indicator (a color) applied to appointments to classify or label them.
Connector
An integration that links Dime.Scheduler to a back-office system, routing data in and scheduling decisions back out.
Container
A grouping mechanism that bundles related tasks or appointments so planners can move and manage them together.
Data-driven security
Restricting which records a user can see based on the data itself - for example a region or business unit - rather than on their role.
Field template
A rule that composes an appointment subject and body from job and task fields, so the text reads the way planners want.
Filter group
A configurable set of fields used to filter resources and tasks on the planning board.
Filter value
A single value inside a filter group, used as a qualification on a resource or a requirement on a task.
Gantt chart
A timeline view for long-term project planning, showing tasks, durations, dependencies and milestones.
Geocoding
Converting an address into map coordinates so a job or resource can be placed on the map and used for routing.
GPS tracking
Live location tracking of mobile resources, shown on the map so planners can dispatch the nearest available person.
Indicator
Collective term for the visual signals - categories and time markers - that identify and label appointments.
Job
A high-level container, comparable to a project, that bundles related tasks together with common information such as customer, billing, and address.
Layout
A saved arrangement of the planning board - visible resources, columns, and settings - that can be reused.
Mobile app
The companion app for field workers to see their schedule, update appointments and share GPS location from the field.
Open task
A task that has not been scheduled yet. It waits in the open task list to be placed on the planning board.
Planned task
An appointment together with the resources assigned to it - the full picture of what will be done, by whom, and when.
Planning board
The main graphical scheduling surface where dispatchers drag tasks onto resources across a timeline.
Profile
A saved snapshot of a user’s planning board configuration, including the chosen layout and view options.
Recurring appointment
An appointment that repeats on a schedule - weekly, monthly - that you manage as one series instead of re-creating it each time.
Resource
An entity that can carry out work - a person, vehicle, tool, or room - that you schedule on the planning board.
Resource type
A logical grouping of resources, such as "excavator" or "consultant", used to organize and filter them on the planning board.
Route sequence
An ordered list of a resource's appointments for a day, optimized by location so travel between jobs is minimized.
Source app
An identifier Dime.Scheduler attaches to data so it can route a change back to the correct back-office system.
Source type
An identifier that, together with the source app, tells Dime.Scheduler which back-office table a record belongs to.
Task
A unit of work that belongs to a job. It appears in the open task list until it is scheduled to a resource.
Time marker
A visual indicator on an appointment, separate from its category, used to flag a status or condition at a point in time.
User action
A single protected capability, such as 'edit appointment', that a role can grant. The building block of role-based access control.
User group
A container that coalesces users so security, profiles and layouts can be managed and shared for the whole group at once.
User role
A named bundle of user actions assigned to users and user groups. Permissions flow through roles, never directly to a user.